A STAT!Ref subscription always includes immediate, personal support and outstanding customer service. Our customer service is unparalleled in this industry – when you call during business hours, a live person answers your call. We are here to support you every step of the way – contact us anytime with product support questions, account questions, or for help to market STAT!Ref at your institution.

Please visit our Training page for PDF product information, PowerPoint presentations and product tutorials.

Product Support Menu

 

Product Support

Phone Support

Phone: 1 800 901 5494 (US and Canada)
1 307 733 5494
Hours: Monday - Friday, 8:00 AM - 5:00 PM (Mountain Time)

Email Support

Email: Support Triage

 

Read what others are saying...

 

"Thank you for putting together such a user-friendly website. It's extremely instinctive and easy to use. Thank you for making research much easier!"

-- Anne, OMS III, Arizona Health Information Network

 

"I like the following aspects of StatRef: The display of titles in an A-Z format, with the choice of viewing by discipline, the custom filter, allowing searching by evidence-based medicine, and the very large selection of titles from which to choose."

-- Emily, Medical Librarian, Deaconess Hospital