Product Support

A STAT!Ref subscription always includes immediate, personal support and outstanding customer service. Our customer service is unparalleled in this industry – when you call during business hours, a live person answers your call. We are here to support you every step of the way – contact us anytime with product support questions, account questions, or for help to market STAT!Ref at your institution.

For answers to the most common questions please visit our FAQs pages for each of these products:

 

Phone Support

Phone: 1 800 901 5494 (US and Canada)
1 307 733 5494
Hours: Monday - Friday, 8:00 AM - 5:00 PM (Mountain Time)

Email Support

Email: Support Triage

Training & Resources

New to STAT!Ref or, simply need a refresher? Below is a sampling of our most common questions – offering PDF product information, handouts and videos. Don't see something you need? We would be happy to create it for you. Please contact: Information

 

Training Videos

What is STAT!Ref? STAT!Ref Demo STAT!Ref Mobile
What is STAT!Ref? STAT!Ref Demo STAT!Ref Mobile
What is Anatomy.tv? Anatomy.tv for Yoga
What is Anatomy.tv? Anatomy.tv for Yoga
BoardVitals Draw it to Know it
BoardVitals - The Medical Specialty Question Banks Draw it to know it video  

See more videos under each product section.

 

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STAT!Ref® Online How To's & Tutorials

 

Quick Guides

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Handouts

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Title Lists PDFs

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Core Resources Collection PDFs

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Videos & Tutorials

 

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STAT!Ref® Mobile How To's & Tutorials

Handouts & Videos

 

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STAT!Ref® Viewer How To's & Tutorials

Handouts

 

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Anatomy.tv How To's & Tutorials

Handouts

Videos

 

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Anatomy and Physiology Online How To's & Tutorials

Handouts

Videos

 

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BoardVitals - The Medical Specialty Question Banks

 

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Draw it to Know it Neuroanatomy

 

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GME Pulse by AgileMedicine

 

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Northwestern University Surgical Videos

Video Samples & PDF

 

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Read what others are saying...

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"Thank you for putting together such a user-friendly website. It's extremely instinctive and easy to use. Thank you for making research much easier!"

-- Anne, OMS III, Arizona Health Information Network

"I like the following aspects of StatRef: The display of titles in an A-Z format, with the choice of viewing by discipline, the custom filter, allowing searching by evidence-based medicine, and the very large selection of titles from which to choose."

-- Emily, Medical Librarian, Deaconess Hospital


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